Every day, millions of emails land in inboxes - unfortunately, many of them are fraudulent. Scammers impersonate well-known companies in an attempt to steal data, money, or even gain access to accounts. That’s why it’s so important to verify whether the email you received really comes from MGHost.pl - or any other trusted partner.

Pay attention to the sender's address – but don’t be fooled

At first glance, the email may look legitimate, e.g.:

From: MGHost contact@mghost.pl

But in reality, subtle manipulations are possible, such as:

From: MGHost contact@mghost-pl.com

From: MGHost contact@mg-host.pl

🔎 Carefully verify the email domain – the address must end with @mghost.pl. Fraudulent domains can look very similar. Pay attention to:

  • extra characters (-, .com, 1),
  • typos,
  • other domain suffixes.

Check the email headers

Email headers are technical details hidden in the email that show where the message actually came from. Most email programs allow you to view them:

  • in Gmail: "Show original",
  • in Outlook: "View message source",
  • in Thunderbird: "Show source".

Look for entries like:

  • Return-Path: contact@mghost.pl,
  • Received: from mail.mghost.pl,
  • DKIM-Signature or SPF: pass.

✅ If the email contains relevant information indicating it came from our servers (e.g., "contact@mghost.pl" and other entries pointing to our domain), it’s a good sign that the message is authentic and was sent by our server.

DKIM and SPF are technical security mechanisms that help verify if the email really came from our server. If you see entries related to our domain in the headers, and the DKIM and SPF tests indicate pass (meaning "successful"), it’s a sign that the message is legitimate and comes from us.

👉 Read more: How to set up and manage email on your own domain? – in this article, we also explain what SPF, DKIM, and DMARC are.

Trust only official channels

MGHost uses only official addresses in the '@mghost.pl' domain. If you receive an email from another address – even if it looks credible – be cautious.

📌 Official addresses may look like:

  • contact@mghost.pl,
  • abuse@mghost.pl,
  • support@mghost.pl.

We never send emails from free accounts like @gmail.com, @wp.pl, or other subdomains.

A link in the email may look legitimate, e.g.:

👉 Log in to the MGHost panel

But when you hover over it, it may lead elsewhere:

https://panel.mgh0st-1.pl

🛑 Never click a link if you have the slightest doubt. Always hover over it first to check the destination address, and preferably type the address manually in your browser: https://mghost.pl or https://panel.mghost.pl. Also, remember that if we direct you to any resources, we indicate whether they are internal or external and whether they are safe. For your convenience, we’ve created safe and recommended resources, such as:

Pay attention to the language of the message

Fraudulent emails often contain:

  • typos and grammatical errors,
  • suspicious attachments (.zip, .exe, .docm),
  • urgent calls to action ("Your account will be deleted!"),
  • unusual requests ("Transfer funds for the invoice to the new account").

✉️ If something raises suspicion, contact us directly before responding.

Secure your inbox

In addition to being vigilant, ensure you have protective tools:

  • use a password manager,
  • regularly update your email password.

Still have doubts? Contact us!

If you received a message that looks suspicious, don’t reply to it and don’t click any links. Instead:

  • Describe the situation and contact our team at: contact@mghost.pl. By sending an email from the address assigned to your account, a ticket will be automatically created, linked to your panel, speeding up the verification process,
  • Provide a brief description of what the message is about, the sender's and recipient's addresses, and why it seems suspicious.

Our team will review the situation and inform you of the next steps.

Verifying Email Authenticity - Summary

In the era of phishing and cyber fraud, it’s important to stay particularly vigilant. Even if the message looks professional, always check if it really comes from the MGHost.pl domain and whether it contains any suspicious elements. Use your knowledge, analyze addresses and links, and don’t make hasty decisions – your security and data protection depend on these actions.

Recently, there has been an increase in fraudulent invoices and payment requests supposedly coming from reputable Polish companies, including hosting companies, so we recommend exercising extra caution. We also remind you that invoice information and the history of sent requests are available in the client panel, allowing for additional verification. This way, you can check whether the payment request genuinely relates to an expiring service with us.

FAQ - How to check if a received email is from the sender?

How can I tell if the email is from my contractor?
Check the sender's address – make sure the domain matches your contractor's official address. Pay attention to typos, extra characters, or domain changes. In the case of emails from MGHost.pl, the sender's address always ends with @mghost.pl, so any irregularities should raise suspicion.
What should I do if I receive an email from MGHost.pl but it looks suspicious?
Do not click on any links or open attachments. Instead, contact our customer service directly to confirm the authenticity of the message.
What elements might indicate that an email is a scam?
Suspicious elements include unnatural language errors, urgent requests for action, unclear links that do not lead to official websites, or attachments in unusual formats.
How can I check invoices or payment requests I receive via email?
Each invoice and support ticket history is available in the MGHost.pl client panel. Always verify these details directly in the panel to ensure the request is genuine.
What should I do if I have doubts about the authenticity of an email?
If you have any doubts, do not act hastily. Contact us directly or check the details by logging into your account in the client panel.

Have a question that hasn't been answered or want to know more? Contact us!